PRIVACY POLICY

INTRODUCTION

myOffice, the owner of  the renowned coworking brand AVILA SPACES and the web page https://avilaspaces.com/pt/, is committed to protect the privacy of both its customers and users and it takes their personal information security very seriously. We offer clear and transparent procedures as regards the information we may collect and what we will do with it. 
All the information is collected and processed under the Data Protection Legislation issued by the European Union.

RESPONSIBLE FOR THE PERSONAL INFORMATION COLLECTION AND PROCESSING

According to this privacy policy, myOffice refers to myOffice - Consultoria em Projectos Unipessoal, Lda. 
myoffice is the "responsible for the data processing” of all the personal information it collects on its website and by means of the appropiate forms. It is registered in Portugal with the fiscal number 507032268. Its official address is at Av. João Crisóstomo, 30, 5º andar, Lisbon.

PERSONAL DATA WE COLLECT 

Personal data refers to any information which can identify our customers/users: first and last name; email address; phone number; billing information and any account information to access our website. 
We may obtain personal information from customers/users when they subscribe our newsletter, request a service (either directly or indirectly through our affiliated partners), engage in any events, answer a survey or enter a contest, and whenever they contact us by means of forms or contacts provided by us for that purpose.

Specifically, we may collect the following categories of information:
- Identification data: name, address, email address and telephone number,
- Financial and payment data: name, address, fiscal number,
- Information about the customers/users’ use of our website 

FOR WHAT PURPOSES WE USE PERSONAL DATA, WHY AND FOR HOW LONG

The customers/users’ personal data is important because it enables us to provide services in the course of their professional activity and to comply with legal and contractual obligations; to provide business support services to users as well as to process the registration for an event; to notify them about the activities organised by myOffice or about any relevant changes; to conduct surveys and to obtain information for internal analytical purposes. 

We may also, and periodically, send you email messages about our products and services, campaigns, promotions, special offers, and any communications of our services in case we have obtained your consent. 

We do not retain any personal data when this information is no longer necessary for the purposes for which it was processed. When determining the appropriate retention period, we consider various criteria: the quantity, the nature of the relationship with customers/users, the sensitivity of the information, the purposes for processing this data, and whether we can achieve those purposes by other means.

When we no longer need the customers/users’ information, we will dispose of or delete it safely.

If the customers/users do not wish to be contacted for these purposes, they may unsubscribe any newsletter or they may contact us by email at info@avilaspaces.com. 

myOffice is committed to protect the customers’ information and it will never be made available to third parties.

 
PERSONAL DATA PROTECTION

We follow strict security procedures regarding the storage and disclosure of personal information of customers and users, and we have implemented appropriate administrative, technical, and physical security procedures to help protect it against damage, loss, or destruction.

THE CUSTOMERS’ DATA PROTECTION RIGHTS

Under certain circumstances, and as required by law, customers or users have the right to:
- request whether we hold any personal information about them, and, if so, what kind of information is that and why we hold or use it for
- request access to your personal data. This will allow you to receive a copy of the personal information we hold about you and verify that we are processing it according to the applicable legal privacy policies 
- request us to update or correct inaccuracies: this will allow to correct any incomplete or inaccurate information we hold about you
- request the deletion of your personal data
- raise any legal objection to the processing of your personal data
- request the portability of the data to reuse it for its own purposes or between different services (this right enables the holders to easily transfer, copy or share personal data from one software environment to another without hindrance).

In case of any unauthorised use of personal data, the customer or user also have the right to be notified. 

WITHDRAW YOUR CONSENT 

In case you have given your consent regarding the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw it at any time.

If you wish to exercise any of these rights, please contact us at info@avilaspaces.com. 

We may need to ask you some specific information to help us confirm your identity as well as to ensure your right to access your personal data (or exercise any of the other rights). 

This is another appropriate security measure to ensure that personal data is not disclosed to unauthorised people who do not have the right to receive it.

EXCEPTIONS

myOffice may disclose personal data to legally competent entities if they require it, by law, in response to any investigations or any legal processes related to illegal activities under the relevant legal terms.

CHANGES TO THE PRIVACY POLICY

Our Privacy Policy may change at any time, so we recommend our users to read it regularly in the exercise of their rights.