Don’t miss important calls—even when you’re in a meeting, travelling or working from home. Your assistant ensures professional call answering in Portuguese and English, in your company name, reinforcing a premium image and making sure every contact is handled quickly, attentively and with care.
Make sure every contact with your company is answered with care and attention. Our team handles your calls, takes messages and keeps communication organised, so you can focus on what matters most: your business.
How it works
A personalised phone service in your company name. Because your brand image matters, with a dedicated phone line, your clients are answered professionally by a team carefully selected for this service. Whenever you wish, calls can be automatically forwarded to your mobile phone or a landline.
You can also choose your preferred level of visibility: receive real-time notifications via the Avila Connect app and stay connected to your business—ensuring no opportunity goes unanswered.
Stay always reachable, without interruptions: a dedicated phone line with automated answering and immediate call forwarding.
Make a professional first impression with live call answering that forwards calls to you efficiently, with optional notifications via the Avila Connect app.
The most complete solution to manage your business remotely: a business address, mail handling and personalised call answering with voicemail-to-email and real-time notifications via the Avila Connect app.
The Personalised Telephone Service ensures every call is answered in your company name, with friendliness and professionalism. Whenever appropriate, the call can be routed to the right colleague or department, depending on the topic.
If it isn’t possible to take the call at that moment, we collect the caller’s details and the reason for calling, so you can call back with all the information. You receive the details in real time, by email or SMS, via the Avila Connect app.
Private offices in central Lisbon, fully furnished and move-in ready, with full services, fast internet, and access to meeting rooms and lounge areas. A flexible solution for teams of all sizes—ideal for companies working in a hybrid model.
from €850/month
Coworking in Lisbon with a calm, professional atmosphere—ideal for freelancers and growing teams who value focus, privacy, comfort and community. Members have access to all three locations, as well as meeting rooms and phone booths for calls with complete privacy.
from €200/month
Versatile spaces in central Lisbon for corporate events, workshops and training sessions, with support for setup, guest reception and included technology. Tailor-made solutions for every type of event.
from €22/day
A prestigious Lisbon business address with mail handling, personalised telephone answering, administrative support and access to meeting rooms. The ideal solution to maintain a professional presence without the need for a permanent physical office.
from €60/month
Meeting rooms in Lisbon that are comfortable and fully equipped with the latest technology, a presentation screen and a professional video-conferencing system—perfect for meetings, interviews and training sessions.
from €30/hour
The Avila Spaces Virtual Assistant is a professional telephone answering service that handles your business calls in your company name — in both Portuguese and English. When a call comes in, your dedicated team answers it with a personalised greeting, forwards it to you when possible, and if unavailable, collects the caller’s details and reason for calling, keeping you fully informed via the Avila Connect app.
The Basic plan provides a dedicated phone line with automated answering and immediate call forwarding. The Business plan adds live, personalised answering by a real team member, with notifications via the Avila Connect app. The Premium plan is the most complete option, adding a business address, mail and parcel reception, voicemail-to-email, and app notifications. See all options in our plans section.
All plans include answering up to 10 calls per day. If that limit is exceeded, additional calls are handled according to the conditions set out in the service agreement. Call forwarding costs vary by zone and operator and are shown in the price list.
Calls are answered professionally in both Portuguese and English, ensuring your business communicates with confidence regardless of who is calling.
Yes, on the Premium plan. This includes reception and notifications for mail and small parcels that fit in the mailbox. Larger parcels that cannot fit are received by Avila Spaces, and you have 48 hours to collect them.
Absolutely. It’s ideal for freelancers, remote workers, startups, and SMEs who want to maintain a professional image without a full-time receptionist. Your calls are handled while you’re in meetings, travelling, or working from home — so you never miss an important contact.
Yes. The Virtual Assistant pairs naturally with a Virtual Office for a complete remote business presence, or with a coworking membership or private office for days when you need a physical workspace in Lisbon.
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